[BROADTIME STORES] - FINALLY...COUPONS!!💸+ Shipping Reminder + Preorder Blocks and more - December 16, 2021
In this email:
NEW FEATURE... COUPON CODES 💸
Enabling coupon codes have been a long-requested feature that we are very excited to now make available to you. For now, we have some basic coupon code tools to get you started. I'm sure folks will have plenty of enhancement ideas for the future. For today, you may create a code to share with your customers, set a minimum cart value to allow it, set a date range, then offer a % or $ discount on orders with the code. You may also make the code valid between certain dates. The feature is located at the bottom of the top section of your admin. Please check it out, use it and share your feedback.
Hiding Media Mail 📮
As we hit the heart of holiday shipping it's important to note if the default shipping option on your site is set to Media Mail, your customers might experience delays in not only receiving packages, but getting updates from the postal service (e.g. they get a notification that a label has been created, but no further updates for days or weeks).
In many cases, especially this time of year, USPS isn't scanning in updates on packages until they arrive at their destination. This means, even though a package has shipped if a customer checks the tracking, it only shows that a label was created. Essentially, tracking info can appear it's still in pre-shipment even if the package is well on its way and no one will see an update from the USPS until it arrives.
If you would like to make it the only option for customers making a purchase, we recommend hiding Media Mail.
1. In your site Admin, click Edit Shipping Options.
2. From there, find the Media Mail row and click "Edit" under the Manage column.
3. At the bottom, you'll see a field that says "Cart Minimum." Insert a high-dollar amount that almost no customer would hit (we recommend at least $500 or higher) and hit "Update."
This will grey out the Media Mail option until someone has that dollar amount in their cart.
We do not want to delete Media Mail as an option entirely, as it impacts past orders but that method will keep it greyed out as an option.
We're always here to help or answer any questions you may have. As a reminder, the quickest way to get a response from us to email firstname.lastname@example.org
P.S. We are working on a way to "archive" shipping options but we aren't quite ready with that feature, so for now. Please don't delete.
[BLUE NOW BLOCKED]
NOTE: If you know you are getting some of this title outside of AEC, you may check with Secretly and post your own quantities, but through AEC we have blocked the preorder.
One of the top-selling titles with our stores right now is Texas Moon, the follow-up to Texas Sun featuring Khruangbin & Leon Bridges. As such, we are striving to keep tabs on quantities and judging the best time to turn off preorders.
If you are planning to fill through Alliance, please make sure your orders are submitted so they may be counted and considered.
If you are planning to fill from your store and if you are direct with Secretly Distribution, then they have a process for figuring out the quantity that you can safely get.
STOCK ALLOCATION: Due to the current state of vinyl manufacturing, all stock should be considered limited initially and we recommend capping your pre-orders to avoid issues with stock allocation. Please keep in mind that no stock is guaranteed unless it's been explicitly discussed and confirmed by your rep. Please submit a stock request HERE. Your rep will evaluate the request and get back to you shortly with a response. This does not replace your official order via the B2B.
WHEN you know the number that you are safe to sell then you may set up your website using the following instructions:
Assuming you know are getting 20 copies and you want to keep 5 back for your store then you would go to that UPC in your Admin and open up "Pricing and Inventory"
Sturgill & Bo Street Date Change Reminder 📆
We know there are still a lot of inquiries from customers about both the Sturgill and Bo Burnham releases due out in December. Don't forget, the standard version of Bo Burnham is still slated to street next week. It's just the Indie version that's moved to 2022.
The vinyl release of Sturgill Simpson's The Ballad of Dood & Juanita, originally slated for a December 3 release, is now scheduled to come out on February 25, 2022.
To find these items and to SEND TO YOUR CUSTOMERS:
(Preview your email here: https://test.tuneportals.com/Page/11488 or on your own site at: [yourdomain]/Page/11488 )
Special Note: This means the preorders that were paid for back in JULY will not be AEC invoiced until March 1st, 2022.
Additional Note: The Indie Exclusive BO BURNHAM has also moved until next year and we prepared an email for that, however, we had more orders for the black version and that is indeed shipping next week.
Widespread Panic Street Date Changes 📆
Supply chain issues are also impacting three Widespread Panic titles that were originally due out in December. Ain't Life Grand (UPC: 888430665019), Widespread Panic (UPC: 888430664715) and Miss Kitty's Lounge (UPC: 781057002215) are now all now scheduled to street on January 28, 2022.
It's important to note that due to the moving street date if you have orders for these titles that have been submitted to AEC, there is a chance the orders could time out and get canceled in the system prior to Jan 28. We'll do our best to keep tabs on these titles, but if you notice some of your orders for these get canceled, let us know and we'll get them resubmitted.
SOCIAL CONTENT SHARING ASSETS Currently Available 📱
Remember, to add a tag for the artist and hashtag the album with your text posting for the best visibility... we have now added text and hashtags you may use.
Labels and Artists appreciate this coverage plus we have seen it really drives sales on your website.
Don't forget, these assets are now easily available with one click from your Admin Home. At the top left of the screen just under your store's logo, you'll see a link for "Social Media Assets" alongside a link to the store manual. This link will take you directly to any assets we currently have available and give you easy access to download them for use on your channels.
CURRENTLY AVAILABLE SOCIAL MEDIA: (JUST ADDED SUSTO TIKTOK)
Check them all out on your own site with site-specific links for you.
https:// [yourstore]/SocialFeatures (This is the link now provided at the top of your Admin Home)
Please drop us a line and let us know if you have your own TikTok channel yet. We have a place for it in your Site Settings.
The Nearer The Fountain, More Pure The Stream Flows was originally intended as an orchestral piece inspired by the landscapes of Iceland. This last year has seen Albarn return to the music in lockdown and develop the work to 11 tracks which further explore themes of fragility, loss, emergence and rebirth. The result is a panoramic collection of songs with Albarn as storyteller. Order your copy now on CD, LP and Cassette.
@damonalbarn #damonalbarn #TNTF #transgressiverecords #NewRelease #vinylrecords #NewMusic #vinylcollector #vinyl #vinyllover #vinyladdiction #vinyladdicts #vinyleveryday #indiemusic #indierecordstore #indieretail #recordstore #recordshop
Social Sharing is a fantastic way to promote the latest release and other albums that you can share with your customers and engage in conversations through your store's social media channels.
BROADTIME is actively working on soliciting more and more social media content and distributing them to you for social sharing as you see fit. This is a critical area to growing your online sales. You should be regularly posting and discussing upcoming releases and we want to provide you with tools to do that.
Also remember that Record Store Day also provides digital assets and sharing tools here: RSD Artist Assets
Last week, we rolled out a feature allowing you to get social media sharing graphics and videos in one location on your site.
Here's a quick HOW TO guide on how to utilize these graphics
From your computer (for Twitter/Facebook)
1. Access the assets via https://[your website]/SocialFeatures
2. Select the photo or video you'd like to share and save it to an easily accessible place on your computer (the "social square" is best for Twitter or Facebook)
3. Log into your social media accounts
4. Share the content with a link to the product page on your website
From your Mobile Device (for Instagram/Twitter/Facebook)
1. Access the assets via https://[your website]/SocialFeatures
2. Select the photo or video you'd like to share and save it to an easily accessible place on your computer (the "social square" can be used for posts on all three networks, the vertical "IG Story" video is best for Instagram/Facebook Stories or Twitter Fleets)
3. If you want to save a video on your mobile device, it will only let you save it to "files"
4. You'll then need to go move the video from "files" to your camera roll
5. Log into your social media accounts
6. Share the content to your Instagram/Facebook stories or Twitter Fleets
Here's an updated list of Preorders we're currently blocking.
We know this information is critical for you and we are working through ideas to get these details to you regularly.
If for some reason you think you WILL get copies other than AEC to fill your orders you may choose to UNBLOCK for your store. However, we need to cut off our preorders submitted for Alliance as of today.
Don't forget for Alliance orders, if you want to fill through AEC either submit to be filled or mark Broadtime on your PO to your store.
Broadtime Manual + New Features
You may explore solutions at your convenience using the manual. Remember we are here for you for support at any time!
Please email any suggestions you have to continue to improve the Manual.