[BROADTIME STORES] - FINALLY...COUPONS!!💸+ Shipping Reminder + Preorder Blocks and more - December 16, 2021


Hi everyone, 

We have some exciting news to share this week, which many of you have been asking about for some time - your sites are now equipped to handle coupon codes. More info on how to utilize them is below. 

With only one week left until Christmas, we wanted to reiterate the importance of hiding media mail if you want to ensure your customers have the best chance of receiving shipments before Santa arrives. 

Plus, an important note about one of our top-selling items at the moment, Texas Moon from Khruangbin and Leon Bridges. 

Another reminder that street dates for two of December's most anticipated releases - Sturgill Simpson and Bo Burnham (Indie Exclusive ONLY) were moved to early 2022. We have details below, plus a super simple way for you to let customers know about the change if you haven't already.

Speaking of street date changes, we also have details on new dates for three Widespread Panic releases that were originally due this month. 

All that, plus our latest list of preorder blocks and social media assets currently available. 

We're always here to help answer any questions you have or to assist in any way - support@broadtime.com

Stay safe! Music matters!
Jon and the Broadtime team

In this email:

  • Hiding Media Mail 📮
  • Texas Moon / Secretly Distribution [BLUE BLOCK] 🌕 
  • Street Date Changes: Sturgill, Burnham, Panic  📆
  • Social Media Content Currently Available 📱 
  • Preorders off/blocked 🚫
  • Broadtime Manual + Newsletter Archive 


Enabling coupon codes have been a long-requested feature that we are very excited to now make available to you. For now, we have some basic coupon code tools to get you started. I'm sure folks will have plenty of enhancement ideas for the future. For today, you may create a code to share with your customers, set a minimum cart value to allow it, set a date range, then offer a % or $ discount on orders with the code. You may also make the code valid between certain dates. The feature is located at the bottom of the top section of your admin. Please check it out, use it and share your feedback.


admin coupons


Code box

admin nav coupon


Hiding Media Mail 📮

As we hit the heart of holiday shipping it's important to note if the default shipping option on your site is set to Media Mail, your customers might experience delays in not only receiving packages, but getting updates from the postal service (e.g. they get a notification that a label has been created, but no further updates for days or weeks). 

This is because Media Mail packages are the lowest priority items for USPS. These Media Mail packages might sit for a while before they are processed or only scanned at the destination hub.

In many cases, especially this time of year, USPS isn't scanning in updates on packages until they arrive at their destination. This means, even though a package has shipped if a customer checks the tracking, it only shows that a label was created. Essentially, tracking info can appear it's still in pre-shipment even if the package is well on its way and no one will see an update from the USPS until it arrives. 

In order to ensure your customers have the best chances of receiving items ordered from your store before Christmas, we recommend using First Class/Priority Mail as the primary shipping option for your store

If you would like to make it the only option for customers making a purchase, we recommend hiding Media Mail.

Here's how.

1. In your site Admin, click Edit Shipping Options. 

2. From there, find the Media Mail row and click "Edit" under the Manage column. 

3. At the bottom, you'll see a field that says "Cart Minimum." Insert a high-dollar amount that almost no customer would hit (we recommend at least $500 or higher) and hit "Update."

This will grey out the Media Mail option until someone has that dollar amount in their cart. 

We do not want to delete Media Mail as an option entirely, as it impacts past orders but that method will keep it greyed out as an option.

We're always here to help or answer any questions you may have. As a reminder, the quickest way to get a response from us to email support@broadtime.com 

P.S. We are working on a way to "archive" shipping options but we aren't quite ready with that feature, so for now. Please don't delete.


Texas Moon / Secretly Distribution 🌕


NOTE: If you know you are getting some of this title outside of AEC, you may check with Secretly and post your own quantities, but through AEC we have blocked the preorder.

One of the top-selling titles with our stores right now is Texas Moon, the follow-up to Texas Sun featuring Khruangbin & Leon Bridges. As such, we are striving to keep tabs on quantities and judging the best time to turn off preorders.

If you are planning to fill through Alliance, please make sure your orders are submitted so they may be counted and considered. 

If you are planning to fill from your store and if you are direct with Secretly Distribution, then they have a process for figuring out the quantity that you can safely get.

Info here:

STOCK ALLOCATION: Due to the current state of vinyl manufacturing, all stock should be considered limited initially and we recommend capping your pre-orders to avoid issues with stock allocation. Please keep in mind that no stock is guaranteed unless it's been explicitly discussed and confirmed by your rep. Please submit a stock request HERE. Your rep will evaluate the request and get back to you shortly with a response. This does not replace your official order via the B2B.

If you are interested in being direct with Secretly Distribution you may
reach out to domestic@secretlydistribution.com to explore getting set up.

WHEN you know the number that you are safe to sell then you may set up your website using the following instructions:

Assuming you know are getting 20 copies and you want to keep 5 back for your store then you would go to that UPC in your Admin and open up "Pricing and Inventory"
1. configure your quantity to allow preorders, 15 in this example
2. CHECK "LIMIT BY INVENTORY" under Preorders
3. check "Protect from Datatload" so that when your number goes to zero, it will stay that way.

Like so:


Texas Moon EP


Sturgill & Bo Street Date Change Reminder  📆

We know there are still a lot of inquiries from customers about both the Sturgill and Bo Burnham releases due out in December. Don't forget, the standard version of Bo Burnham is still slated to street next week. It's just the Indie version that's moved to 2022. 

You can easily communicate with customers who preordered either title from your store via emails we've crafted for you. Instructions on accessing and sending them are below. 

The vinyl release of Sturgill Simpson's The Ballad of Dood & Juanita, originally slated for a December 3 release, is now scheduled to come out on February 25, 2022.

The album is delayed as a result of supply chain backlog and manufacturing delays. We know this is one of the most-anticipated releases of the year and one that many of you have a large number of preorders for. 

Since this ships much later than when it was placed, please plan for the cost for these shipments on the 1st of the following month when it ships. You have received the preorder $$$ already.

We have created an email notification mailing list in each of our sites with the email addresses of everyone that has placed preorders from your site. We have also created a prefab notification email that you may send to that list we created of each of those folks on who preordered this title from your store.


To find these items and to SEND TO YOUR CUSTOMERS:
 •  Check your Email Address Lists and your
 •  Email Newsletter section of your Site Admin
 •  Send the Email Note to the list of customers that have ORDERS

(Preview your email here:  https://test.tuneportals.com/Page/11488 or on your own site at: [yourdomain]/Page/11488 )

Special Note: This means the preorders that were paid for back in JULY will not be AEC invoiced until March 1st, 2022. 

Additional Note: The Indie Exclusive BO BURNHAM has also moved until next year and we prepared an email for that, however, we had more orders for the black version and that is indeed shipping next week.


Widespread Panic Street Date Changes 📆

Supply chain issues are also impacting three Widespread Panic titles that were originally due out in December. Ain't Life Grand (UPC: 888430665019), Widespread Panic (UPC: 888430664715) and Miss Kitty's Lounge (UPC: 781057002215) are now all now scheduled to street on January 28, 2022.

It's important to note that due to the moving street date if you have orders for these titles that have been submitted to AEC, there is a chance the orders could time out and get canceled in the system prior to Jan 28. We'll do our best to keep tabs on these titles, but if you notice some of your orders for these get canceled, let us know and we'll get them resubmitted. 

Remember, to add a tag for the artist and hashtag the album with your text posting for the best visibility... we have now added text and hashtags you may use.
Labels and Artists appreciate this coverage plus we have seen it really drives sales on your website.
Don't forget, these assets are now easily available with one click from your Admin Home. At the top left of the screen just under your store's logo, you'll see a link for "Social Media Assets" alongside a link to the store manual. This link will take you directly to any assets we currently have available and give you easy access to download them for use on your channels. 

New Social Media Assets Link


° THE BLACK KEYS - El Camino 10th Ann. Edtion 11-05

° SUSTO - Time in the Sun 10-29

° DAMON ALBARN - The Nearer the Fountain, More Pure the Stream Flows

Check them all out on your own site with site-specific links for you.

https:// [yourstore]/SocialFeatures (This is the link now provided at the top of your Admin Home)
Please drop us a line and let us know if you have your own TikTok channel yet. We have a place for it in your Site Settings.



Link: https://plan9music.com/Contest/5120  (change to your site)
Download Photo For Sharing
Damon Albarn - The Nearer the Fountain, More Pure the Stream Flows 11-12 - Contest - Social Feed
The Nearer The Fountain, More Pure The Stream Flows was originally intended as an orchestral piece inspired by the landscapes of Iceland. This last year has seen Albarn return to the music in lockdown and develop the work to 11 tracks which further explore themes of fragility, loss, emergence and rebirth. The result is a panoramic collection of songs with Albarn as storyteller. Order your copy now on CD, LP and Cassette.
@damonalbarn #damonalbarn #TNTF #transgressiverecords #NewRelease #vinylrecords #NewMusic #vinylcollector #vinyl #vinyllover #vinyladdiction #vinyladdicts #vinyleveryday #indiemusic #indierecordstore #indieretail #recordstore #recordshop

Social Sharing is a fantastic way to promote the latest release and other albums that you can share with your customers and engage in conversations through your store's social media channels. 

BROADTIME is actively working on soliciting more and more social media content and distributing them to you for social sharing as you see fit. This is a critical area to growing your online sales. You should be regularly posting and discussing upcoming releases and we want to provide you with tools to do that.

Also remember that Record Store Day also provides digital assets and sharing tools here: RSD Artist Assets

Last week, we rolled out a feature allowing you to get social media sharing graphics and videos in one location on your site. 

We are seeking social media graphics from the labels so that you have high-quality content that you may choose to use when posting to all the various social media channels. The tools are formatted as tall video for stores or square graphic or video for in-line posting to feeds. When you combine your social posts with a call to action link back to the product page on your site, you are providing your customers with a path to purchase from you and increase your sales opportunity.

Here's a quick HOW TO guide on how to utilize these graphics

From your computer (for Twitter/Facebook)

1. Access the assets via https://[your website]/SocialFeatures

2. Select the photo or video you'd like to share and save it to an easily accessible place on your computer (the "social square" is best for Twitter or Facebook)

3. Log into your social media accounts 

4. Share the content with a link to the product page on your website

From your Mobile Device (for Instagram/Twitter/Facebook)

1. Access the assets via https://[your website]/SocialFeatures

2. Select the photo or video you'd like to share and save it to an easily accessible place on your computer (the "social square" can be used for posts on all three networks, the vertical "IG Story" video is best for Instagram/Facebook Stories or Twitter Fleets)

3. If you want to save a video on your mobile device, it will only let you save it to "files"

4. You'll then need to go move the video from "files" to your camera roll

5. Log into your social media accounts 

6. Share the content to your Instagram/Facebook stories or Twitter Fleets

https://[your website]/SocialFeatures

Let us know as you have additional questions and ideas regarding this new feature.



Here's an updated list of Preorders we're currently blocking. 
We know this information is critical for you and we are working through ideas to get these details to you regularly. 

If for some reason you think you WILL get copies other than AEC to fill your orders you may choose to UNBLOCK for your store. However, we need to cut off our preorders submitted for Alliance as of today.

Instructions for Unblocking a Preorder:
1. Enter the quantity you are willing to allow as preorder (under pricing & inventory of the AdminItem page)
2. Check to box under preorders that says "limit by quantity.
Like So:

Unblocking Preorders
Currently blocked:
UPC Artist Title Street Date Block Began 
602438151554 PORTER, GREGORY STILL RISING 12/17/2021 12/07/2021
790692071012 ALL TIME LOW NOTHING PERSONAL (NEON PURPLE) 12/17/2021 12/07/2021
850021640033 BREECK, BRAD GRAVITY FALLS (IEX) 12/17/2021 12/07/2021
192641681332 BURNHAM, BO INSIDE (THE SONGS) 12/17/2021 12/07/2021
727361546540 MINISTRY MORAL HYGIENE (IEX) (BOTTLE GREEN VINYL) 12/17/2021 12/07/2021
4065629608699 EXODUS PERSONA NON GRATA (IEX) (BLUE SWIRL / BONE BLACK) 12/17/2021 12/07/2021
7421123086314 KADAVAR & ELDER ELDOVAR - A STORY OF DARKNESS & LIGHT 12/17/2021 12/07/2021
602435633589 KID CUDI MAN ON THE MOON III: THE CHOSEN 12/17/2021 12/07/2021
602435784762 ELBOW FLYING DREAM 1 12/17/2021 12/07/2021
194399043516 SLY & FAMILY STONE THERE'S A RIOT GOIN ON 12/17/2021 12/08/2021
194399305713 LORNA SHORE & I RETURN TO NOTHINGNESS 12/24/2021 12/07/2021
821797203029 KING, CAROLE TAPESTRY (IEX) 12/31/2021 12/07/2021
843563139141 HOT MULLIGAN I WON'T REACH OUT TO YOU (PINK VINYL) 12/31/2021 12/07/2021
603497843510 LOST IN TRANSLATION / O.S.T. LOST IN TRANSLATION / O.S.T. 01/07/2022 12/08/2021
881861232522 HANSON AGAINST THE WORLD 01/07/2022 12/16/2021
656605155432 KHRUANGBIN & LEON BRIDGES TEXAS MOON (IEX) (BLUE DAZE) 02/18/2022 12/16/2021
192641681349  BURNHAM, BO INSIDE (The Songs) [Indie Exclusive Limited Edition Coke Bottle Clear 2LP] 03/18/2022 9/2/2021
Don't forget for Alliance orders, if you want to fill through AEC either submit to be filled or mark Broadtime on your PO to your store.
Broadtime Manual + New Features

You may explore solutions at your convenience using the manual. Remember we are here for you for support at any time!
Please email any suggestions you have to continue to improve the Manual.


Previous Broadtime Store emails, which include valuable information and NEW FEATURES are available here: