Happy New Year to you all!

We hope everyone had a great - and healthy - holiday season. 

The calendar has turned to another year and we're excited about what 2022 will bring. Thanks for all your collaboration and partnership. Can't wait to do more great things together this year. 

We have a few housekeeping notes this week, plus our latest list of preorder blocks and social media assets currently available. 

We're always here to help answer any questions you have or to assist in any way - support@broadtime.com

Stay safe! Music matters!
Jon and the Broadtime team

In this email:

  • NEW FEATURE: Hiding Unavailable Items on Home Page 🙈
  • Unarchiving Media Mail 📮
  • New Feature Reminder: COUPON CODES 💸
  • Social Media Content Currently Available 📱 
  • Preorders off/blocked 🚫
  • Broadtime Manual + Newsletter Archive 


Hiding Unavailable Items on the Home Page Media Mail 🙈

A feature request that we have been getting lately is to be able to hide items on the home page (featured preorders and featured items) that are not in stock or blocked. That way customers don't click on a record only to find that it's unavailable and then get discouraged. Often, a different format may be available so our default is to still show them.

However, if you wish, you may now check a box in section for "Store Featured Items" at the top that says  "Filter Items' Visibility by Availability"

Then only available item will showing on your home page, and /Preorders and /StoreFeatures. 

Hope this is super helpful.

Filter Availability





Unarchiving Media Mail 📮

Before the holidays, we talked about the importance of disabling Media Mail shipping option while NOT DELETING it. If you recall, we added a feature last month to "ARCHIVE" a shipping option in order to disable it, which we hope you all found very useful. 

Just a friendly reminder that if you haven't already, you can UNARCHIVE Media Mail. Simply log into your site Admin, then click Edit Shipping Options
https://[sitename.com]/AdminShippingOptions to make this change. 

We're always here to help or answer any questions you may have. As a reminder, the quickest way to get a response from us to email support@broadtime.com 


New Feature Reminder: COUPON CODES 💸

Enabling coupon codes have been a long-requested feature that we are very excited to now make available to you. For now, we have some basic coupon code tools to get you started. I'm sure folks will have plenty of enhancement ideas for the future. For today, you may create a code to share with your customers, set a minimum cart value to allow it, set a date range, then offer a % or $ discount on orders with the code. You may also make the code valid between certain dates. The feature is located at the bottom of the top section of your admin. Please check it out, use it and share your feedback. NOTE: We fixed a few bugs relating to submitting orders to AEC with codes, and making sure they work with Media Mail.


admin coupons


Code box

admin nav coupon


Remember, to add a tag for the artist and hashtag the album with your text posting for the best visibility... we have now added text and hashtags you may use.
Labels and Artists appreciate this coverage plus we have seen it really drives sales on your website.
Don't forget, these assets are now easily available with one click from your Admin Home. At the top left of the screen just under your store's logo, you'll see a link for "Social Media Assets" alongside a link to the store manual. This link will take you directly to any assets we currently have available and give you easy access to download them for use on your channels. 

New Social Media Assets Link


° YUSUF / CAT STEVENS - Harold & Maude  2-11

° AURORA - The Gods We Can Touch 1-21

Check them all out on your own site with site-specific links for you.

https:// [yourstore]/SocialFeatures (This is the link now provided at the top of your Admin Home)
Please drop us a line and let us know if you have your own TikTok channel yet. We have a place for it in your Site Settings.



Link: https://plan9music.com/Contest/5120  (change to your site)
Download Photo For Sharing
Damon Albarn - The Nearer the Fountain, More Pure the Stream Flows 11-12 - Contest - Social Feed

Social Sharing is a fantastic way to promote the latest release and other albums that you can share with your customers and engage in conversations through your store's social media channels. 

Last week, we rolled out a feature allowing you to get social media sharing graphics and videos in one location on your site. 

We are seeking social media graphics from the labels so that you have high-quality content that you may choose to use when posting to all the various social media channels. The tools are formatted as tall video for stores or square graphic or video for in-line posting to feeds. When you combine your social posts with a call to action link back to the product page on your site, you are providing your customers with a path to purchase from you and increase your sales opportunity.

Here's a quick HOW TO guide on how to utilize these graphics

From your computer (for Twitter/Facebook)

1. Access the assets via https://[your website]/SocialFeatures

2. Select the photo or video you'd like to share and save it to an easily accessible place on your computer (the "social square" is best for Twitter or Facebook)

3. Log into your social media accounts 

4. Share the content with a link to the product page on your website

From your Mobile Device (for Instagram/Twitter/Facebook)

1. Access the assets via https://[your website]/SocialFeatures

2. Select the photo or video you'd like to share and save it to an easily accessible place on your computer (the "social square" can be used for posts on all three networks, the vertical "IG Story" video is best for Instagram/Facebook Stories or Twitter Fleets)

3. If you want to save a video on your mobile device, it will only let you save it to "files"

4. You'll then need to go move the video from "files" to your camera roll

5. Log into your social media accounts 

6. Share the content to your Instagram/Facebook stories or Twitter Fleets

https://[your website]/SocialFeatures

Let us know as you have additional questions and ideas regarding this new feature.



Here's an updated list of Preorders we're currently blocking. 
We know this information is critical for you and we are working through ideas to get these details to you regularly. 

If for some reason you think you WILL get copies other than AEC to fill your orders you may choose to UNBLOCK for your store. However, we need to cut off our preorders submitted for Alliance as of today.

Instructions for Unblocking a Preorder:
1. Enter the quantity you are willing to allow as preorder (under pricing & inventory of the AdminItem page)
2. Check to box under preorders that says "limit by quantity.
Like So:

Unblocking Preorders
Currently blocked:
UPC Artist Title Street Date Block Began 
603497843510 LOST IN TRANSLATION / O.S.T. LOST IN TRANSLATION / O.S.T. 01/07/2022 12/08/2021
881861232522 HANSON AGAINST THE WORLD 01/07/2022 12/16/2021
603497843909 JUNO / VARIOUS JUNO / VARIOUS 01/07/2022 12/17/2021
5051961098013 OASIS KNEBWORTH 1996 01/14/2022 12/30/2021
803020236318 LUMINEERS BRIGHTSIDE (IEX) (OCEANIA VINYL) 01/14/2022 12/30/2021
194399105115 YES QUEST 01/14/2022 12/30/2021
821797203029 KING, CAROLE TAPESTRY (IEX) 01/14/2022 12/30/2021
656605155432 KHRUANGBIN & LEON BRIDGES TEXAS MOON (IEX) (BLUE DAZE) 02/18/2022 12/16/2021
192641681349  BURNHAM, BO INSIDE (The Songs) [Indie Exclusive Limited Edition Coke Bottle Clear 2LP] 03/18/2022 9/2/2021
Don't forget for Alliance orders, if you want to fill through AEC either submit to be filled or mark Broadtime on your PO to your store.
Broadtime Manual + New Features

You may explore solutions at your convenience using the manual. Remember we are here for you for support at any time!
Please email any suggestions you have to continue to improve the Manual.


Previous Broadtime Store emails, which include valuable information and NEW FEATURES are available here: