[BROADTIME STORES] - Shipping Default, Thrice Delay, Social Media Assets, What's New This Week + More - July 28, 2022


Greetings everyone, 

Hope all is well. 

We've made a slight modification to our default shipping based on conversations with AEC. All orders submitted to AEC will now be set to fill as "Ship Complete." by default. More info on the rationale and what that means is below. 

Due to continued stresses on the supply chain and shipping, we're continuing to experience delays with a select number of titles - the last being Major/Minor from Thrice. What we know to date is also below. 

A reminder that if a customer places a preorder with you, then moves before that album streets, you'll need to take specific steps to ensure the release makes it to the proper destination upon release. Details are in this week's Two Minute Clinic. 

As always, we have our list of social assets currently available, newly featured preorders, what's streeting this week and titles we're currently blocking across our sites.

If you have questions this weekend or at any point, we're always here to help. Remember to shoot a note to support@broadtime.com so that your note goes to multiple members of our team. 

Music matters!
Jon and the Broadtime team

In this email:

  • New Shipping Default: Ship Complete 📮
  • Thrice + Joe Pug Delay 🕖
  • RSD Summer Camp ⚜️
  • 2 Minute Clinic: Changing a Preorder Address 🙋‍♂️🍎
  • Newly Announced Featured Preorders 
  • What's New: July 29, 2022 🆕
  • Social Media Content Currently Available 📱 
  • Preorders off/blocked 🚫
  • Broadtime Manual + Newsletter Archive 



New Shipping Default: Ship Complete 📮

In our regular weekly meetings with AEC we discussed the handling of split street date orders within the AEC system and we feel makes it more beneficial to set our default shipping option to "Ship Complete." (starting tomorrow)

If you're not familiar, here's what that means - orders from AEC that include multiple products with different street dates will not fill until ALL items are in stock at AEC. For instance, if a customer places an order that has three items on it - one that's already out, one that streets next week and one that streets in late August, the order will not fill until late August when the last portion of the order is in stock. The safeguard in place ensures that all other portions of the order are reserved for your customer and there is no fear of AEC running out of product. The products should remain reserved to the order.

The rationale is that this will save on shipping costs and cut down on the amount of packages a customer will receive. 
Naturally, if there is a long timeframe between street dates (for instance, one item in the order comes out in August, the other piece in December), a customer may prefer to receive different shipments or you may want to make sure there isn't a long delay between an album streeting and the customer receiving it. 
In that instance, you can still select split shipment and each album will go out as they're available at AEC. Note: you only have this opportunity if you aren't "auto submitting" to AEC.

For stores that are filling themselves, this does not apply, as you may choose to handle shipments as you wish.
Let us know if you have any questions on this change - support@broadtime.com 

Thrice + Joe Pug Delays 🕖

Two titles that were scheduled for release this past Friday, July 22 have still not arrived at the AEC Warehouse - Thrice's Major/Minor and Nation of Heat / Revisited from Joe Pug. 

Please be aware that you may receive questions from customers that ordered either title. Unfortunately,
 we continue to experience supply chain issues on a number of fronts, which impacts when a select few number of releases arrive at AEC and subsequently to your customers. 

We'll pass along updates on these releases once we have them. 

In the meantime, let us know if you have questions on either - support@broadtime.com


RSD Summer Camp 

We're super excited for RSD Summer Camp to return in just a few weeks! Hard to believe it's been three years since the last in-person Summer Camp. While we loved the innovative Couch Camp concept, we're excited to gather with so many friends in person. 

Summer Camp is a fantastic event from our friends
 at Record Store Day and the Music Business Association (Music Biz) that presents a great opportunity to network with people throughout the industry, bounce ideas around and pick up new ideas to help your business. 

Summer Camp runs from Tuesday, August 9 through Thursday, August 11. If you are missing it this year, start thinking about attending next year.

If you are making the trip, Chris, Sammy and I from Broadtime will be onsite and would love to connect. Shoot me a note - jon@broadtime.com - and we'll coordinate schedules. 


Two Minute Clinic: Changing a Preorder Address 🙋‍♂️🍎

Bringing you some bite-sized training morsels for your busy life...

Changing a Preorder Address (after an order has been submitted to AEC)
Two Minute Clinic



Newly Announced Featured Preorders 

Below is a list of newly announced preorders that we are now featuring across your websites. 

Artist Title Street Date
Joel Jerome Super Flower Blood Moon 07/29/2022
Ateez The World EP.1 : Movement 07/29/2022
Jon Pardi   Mr. Saturday Night 09/02/2022
Senses Fail Hell Is In Your Head 09/30/2022



What's New: July 29, 2022 🆕

These featured preorders come out Friday...whoop whoop...

Artist Title
Whiskey Myers Tornillo
Maggie Rogers Surrender
Ateez The World EP.1 



Remember, to add a tag for the artist and hashtag the album with your text posting for the best visibility... we have now added text and hashtags you may use.
Labels and Artists appreciate this coverage plus we have seen it really drives sales on your website.
Don't forget, these assets are now easily available with one click from your Admin Home. At the top left of the screen just under your store's logo, you'll see a link for "Social Media Assets" alongside a link to the store manual. This link will take you directly to any assets we currently have available and give you easy access to download them for use on your channels. 

New Social Media Assets Link


° CARRIE UNDERWOOD - Denim & Rhinestones 06-10

° ELTON JOHN - Madman Across the Water 06-10 

° THE BEACH BOYS - Sounds of Summer 06-17 

° AROOJ AFTAB - Vulture Prince Deluxe 06-24

° CONAN GRAY - Superache 06-24

° JACK JOHNSON - Meet the Moonlight 06-24

° SOCCER MOMMY - Sometimes, Forever 06-24

° VARIOUS ARTISTS - Minions: The Rise of Gru 07-01

° UB40 FEAT. CAMPBELL & ASTRO - Unprecedented 07-01



° THE LINDA LINDAS - Growing Up 07-15

° BOB MARLEY - Bob Marley with the Chineke! Orchestra 07-22

° ALEX THE ASTRONAUT - How To Grow A Sunflower Underwater 07-22

° JACK WHITE - Entering Heaven Alive 07-22

° THE KOOKS - 10 Tracks to Echo in the Dark 07-22

° WHISKEY MYERS - Tornillo 07-29

° NEW: ATEEZ - The World EP 1 Movement 07-29

° NEW: MAGGIE ROGERS - Surrender 07-29

° NEW: THE INTERRUPTERS - In The Wild 08-05

° MICHELLE BRANCH - The Trouble with Fever 09-16

Check them all out on your own site with site-specific links for you.

https:// [yourstore]/SocialFeatures (This is the link now provided at the top of your Admin Home)
Currently blocked:
UPC Artist Title Street Date Block Began 
075678645754 SLIPKNOT .5: THE GRAY CHAPTER 07/22/2022 07/06/2022
 602445273850 EUPHORIA SEASON 2 SOUNDTRACK / O.S.T. EUPHORIA SEASON 2 SOUNDTRACK / O.S.T. 07/29/2022 07/20/2022
 793888917613 WHISKEY MYERS TORNILLO 07/29/2022 07/20/2022
Don't forget for Alliance orders, if you want to fill through AEC either submit to be filled or mark Broadtime on your PO to your store.

Broadtime Manual + New Features

You may explore solutions at your convenience using the manual. Remember we are here for you for support at any time!
Please email any suggestions you have to continue to improve the Manual.


Previous Broadtime Store emails, which include valuable information and NEW FEATURES are available here: