[BROADTIME STORES] - Delayed Titles, Email Notifications, Back and Available Section, Social Media Assets, What's New This Week + More - August 18, 2022

 

Greetings everyone, 

It was really fantastic and quite a treat seeing so many of you last week at Summer Camp in person. It's always an amazing time with so many great minds coming together around all things Indie Retail.  

We have a ton to get into this week, including delays on a couple of titles due out over the last two weeks, a new section now visible on each of your websites, as well as a small, but significant change in email notifications to customers.

As always, we have our list of social media assets currently available, newly featured preorders, titles currently blocked and more.

If you have questions, we're always here to help. Remember to shoot a note to support@broadtime.com so that your note goes to multiple members of our team. 

Music matters!
Jon and the Broadtime team

In this email:

  • Delayed Titles (Demi, Silversun and More) 🐌 
  • Email Notification Change 📧
  • Recently Back and Available Online Section 🆕
  • 2 Minute Clinic: Importing Local Store Inventory 🙋‍♂️🍎
  • Newly Announced Featured Preorders 
  • What's New: August 19, 2022 🆕
  • Social Media Content Currently Available 📱 
  • Preorders off/blocked 🚫
  • Broadtime Manual + Newsletter Archive 

 

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Delayed Titles (Demi, Silversun and More) 🐌 

Supply chain and shipping issues continue to impact various titles, including three prominent releases, one scheduled to street last week and two slated for tomorrow.

Artist Title UPC Street Date
BLANCO, BENNY / BTS / SNOOP DOGG BAD DECISIONS 602448103772 08/05/2022
LOVATO, DEMI HOLY FVCK 602448064882 08/12/2022
SILVERSUN PICKUP PHYSICAL THRILLS 850018479530 08/12/2022


It's worth noting that the Demi Lovato title that's delayed is actually the CD. The vinyl has arrived and should have already shipped to customers this week. 

If you have orders placed for any of these titles that are filling via AEC, please be aware that customers may reach out to inquire about the status.

We know delays of this nature are not ideal and apologize for any inconvenience, but it's beyond anyone's control. 

We'll pass along updates on these titles and any other known delays as they're available. 

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Email Notification Change 📧


We recently implemented a change in email notifications customers receive after placing an order on your websites. 

For orders that are being shipped, the email will now contain the shipping address the package is going to within the body of the email. We think this will be useful for you, our team and the customers, especially if it is a preorder or there is a question about shipping or a discrepancy with the address. 

We're also now including the order number within the subject line of each email that goes to customers. This may affect any email rules or filters you could have set up but we think it's best for visibility.

There is also some context to emails where it's in-store pickup when the address is not relevant (or on digital downloads).

These are progressive changes, but we feel they'll make a significant impact in terms of helping everyone involved access pertinent information about all orders. It's also a step for us to work on further customization capabilities on a per store basis.

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Recently Back and Available Online - Section 🆕


In our regular correspondence with AEC, we discovered that we can now easily discern titles that are recently restocked at Alliance and back available for sale. 

We felt this was valuable information that many of you may want to leverage as a marketing/selling opportunity for your customers. With that in mind, we've added a new section to each of your websites titled Recently Back and Available Online (titled as such to avoid any confusion with customers who may think you would have these titles in-house locally). 

This section will auto-populate as we receive the information from AEC in our Datafeed. It's available on each of your sites as a genre at [yourwebsite.com]/RecentlyBack  ( or /Genre/695807).

Of course, if you want to upload recently restocked pieces that you have in-store on your website, you can upload your local inventory as well. More on that in our Two Minute Clinic below. 

If you have questions on this or anything else, shoot us a note - support@broadtime.com 

 

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2 Minute Clinic - Importing Local Store Inventory 🙋‍♂️🍎

Bringing you some bite-sized training morsels for your busy life...

Two Minute Clinic: Importing Local Inventory


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Newly Announced Featured Preorders 

Below is a list of newly announced preorders that we are now featuring across your websites. 
 

Artist Title Street Date
Of Montreal  Freewave Lucifer f-ck f-ck f-ck 9/9/2022
John Coltrane Blue Train: The Complete Masters 9/16/2022
Sammy Hagar & The Circle Crazy Times 9/30/2022
Brian Eno  FOREVERANDEVERNOMORE 10/14/2022
Madlib High Jazz - Medicine Show #7 12/31/2022

 

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What's New: August 19, 2022 🆕
 

These featured preorders come out Friday...whoop whoop...

Artist Title
Eric Church &
Five Finger Death Punch Afterlife
Demi Lovato HOLY FVCK
R.E.M. Chronic Town
Thick Happy Now

 

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SOCIAL CONTENT SHARING ASSETS Currently Available 📱
Remember, to add a tag for the artist and hashtag the album with your text posting for the best visibility... we have now added text and hashtags you may use.
Labels and Artists appreciate this coverage plus we have seen it really drives sales on your website.
Don't forget, these assets are now easily available with one click from your Admin Home. At the top left of the screen just under your store's logo, you'll see a link for "Social Media Assets" alongside a link to the store manual. This link will take you directly to any assets we currently have available and give you easy access to download them for use on your channels. 

New Social Media Assets Link
 
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CURRENTLY AVAILABLE SOCIAL MEDIA CONTENT: 


° AROOJ AFTAB - Vulture Prince Deluxe 06-24

° JACK JOHNSON - Meet the Moonlight 06-24

° SOCCER MOMMY - Sometimes, Forever 06-24

° CONAN GRAY - Superache 06-24

° VARIOUS ARTISTS - Minions: The Rise of Gru 07-01

° UB40 FEAT. CAMPBELL & ASTRO - Unprecedented 07-01

° NEIL YOUNG WITH CRAZY HORSE - Toast 07-08

° THE BALLROOM THIEVES - Clouds 07-15

° THE LINDA LINDAS - Growing Up 07-15

° BOB MARLEY - Bob Marley with the Chineke! Orchestra 07-22

° ALEX THE ASTRONAUT - How To Grow A Sunflower Underwater 07-22

° JACK WHITE - Entering Heaven Alive 07-22

° THE KOOKS - 10 Tracks to Echo in the Dark 07-22

° WHISKEY MYERS - Tornillo 07-29

° ATEEZ - The World EP 1 Movement 07-29

° MAGGIE ROGERS - Surrender 07-29

° THE INTERRUPTERS - In The Wild 08-05

° NEIL YOUNG + PROMISE OF THE REAL - Noise and Flowers 08-05

° PAUL MCCARTNEY - McCartney I II III 08-05

° RICH RUTH - I Survived, It's Over 08-12

° DANNY ELFMAN - Bigger. Messier. 08-12

° GOO GOO DOLLS - Chaos in Bloom 08-12

° BEASTIE BOYS - Check Your Head 30th Anniversary 08-12

° MICHELLE BRANCH - The Trouble with Fever 09-16

° ERIC CHURCH - & 08-19


Check them all out on your own site with site-specific links for you.

https:// [yourstore]/SocialFeatures (This is the link now provided at the top of your Admin Home)
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Currently blocked:
 
UPC Artist Title Street Date Block Began 
075678645747 SLIPKNOT ALL HOPE IS GONE 08/26/2022 08/05/2022
793888918016 FIASCO, LUPE DRILL MUSIC IN ZION  08/26/2022 08/05/2022
 
Don't forget for Alliance orders, if you want to fill through AEC either submit to be filled or mark Broadtime on your PO to your store.
 
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Broadtime Manual + New Features
Manual

You may explore solutions at your convenience using the manual. Remember we are here for you for support at any time!
Please email any suggestions you have to continue to improve the Manual.

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Previous Broadtime Store emails, which include valuable information and NEW FEATURES are available here: